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RMA Request

* Denotes a Required Field
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Product Information – If sending in multiple units only One (1) RMA number per box is needed

Model*

Note: If your product is not listed please call us at +1-763-746-8034

Serial Number (all components must have matching serial numbers or additional charges may apply)*
What is the reason for the RMA?
If you need your unit repaired, please describe the problem
Payment Terms *
Purchase Order Number
Compliance Documentation:
Certification of Compliance provides ‘as found’ and ‘as left’ certification results
Update Firmware to the latest version?
Need a “Loaner” Unit?
How should we ship your unit back to you?
Carrier*
Service*
Shipping Account
Shipping Account Billing Postal Code

Customer Information (this is where the unit will be shipped after the service work)

Company *
First Name *
Last Name *
Address *
Address 2
City *
Country *
State/Province*(US & Canada Residents only)
Zip/Postal Code *
Phone *
Email Address *

Billing Information (LEAVE BLANK if it is the same as the Ship To address)
Company *
First Name *
Last Name *
Address *
Address 2
City *
Country *
State/Province (US & Canada Residents only)
Zip/Postal Code *
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NOTE: After clicking the Submit button below, your RMA number and shipping instructions will be immediately displayed. You should also receive an email with this information from sales@rjs1.com. Please check your spam/junk folder.

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