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RMA Request

* Denotes a Required Field
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RJS will be unable to ship new orders and serviced bar code verifiers on Friday April 19th and Monday April 22nd, with normal service restarting Tuesday April 23rd. Please send in bar code verifiers for service earlier in the week to ensure completion before the two-day shutdown

Product Information – If sending in multiple units only One (1) RMA number per box is needed

Model*

Note: If your product is not listed please call us at +1-763-746-8034

Serial Number (all components must have matching serial numbers or additional charges may apply)*
Please enter a brief explanation for the return of the product *
Payment Terms *
Purchase Order Number
Compliance Documentation:
Certification of Compliance provides ‘as found’ and ‘as left’ certification results
Need a “Loaner” Unit?
How should we ship your unit back to you?
Carrier*
Service*
Shipping Account
Shipping Account Billing Postal Code

Customer Information (this is where the unit will be shipped after the service work)

Company *
First Name *
Last Name *
Address *
Address 2
City *
Country *
State/Province*(US & Canada Residents only)
Zip/Postal Code *
Phone *
Email Address *

Billing Information (LEAVE BLANK if it is the same as the Ship To address)
Company *
First Name *
Last Name *
Address *
Address 2
City *
Country *
State/Province (US & Canada Residents only)
Zip/Postal Code *
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NOTE: After clicking the Submit button below, your RMA number and shipping instructions will be immediately displayed. You should also receive an email with this information from sales@rjs1.com. Please check your spam/junk folder.

Please add sales@rjs1.com to your safe senders list.